Frequently Asked Questions
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Updated Cancellation Policy June 1, 2020: Our policies as of June 1, 2020 have been simplified to help you book confidently and modify reservations easily when needed.
We now simply require a 10% non-refundable deposit per person to book the trip in full, final payments due 10 days from arrival. (see required cancelation windows for hotel, condo and golf requirement below)
If you do need to modify, cancel or make a change to your reservation once your deposit or payment has been made, you can change/modify/reschedule your reservation for free, or apply all funds paid on your trip toward an E-Voucher which is valid for up to 2 years, or you can simply request a refund less your 10% deposit per-person.
We have simplified our policy to easily to understand and offer peace of mind to know you can modify dates or convert your paid funds toward an E-Voucher for your travel if needed, or you can easily request a refund less your 10% non-refundable deposit per person. (see required cancelation windows for hotel, condo and golf requirement below)
Hotel Cancellation Policy: Must confirm cancellation in writing with GolfPackagePros management staff prior to 72 hours of arrival. (No cancellations, changes or refunds within 72 hours of scheduled arrival.)
Condo/Home Cancellation Policy: Must confirm cancellation in writing with GolfPackagePros management staff prior to 45 days of scheduled arrival date. (No cancellations, changes or refunds within 45 days of scheduled arrival.)
Golf Cancellation Policy: Under 12 players must confirm cancellation in writing with GolfPackagePros management staff prior to 72 hours of scheduled play. Over 12 players must confirm any cancellation in writing with GolfPackagePros management staff prior to 30 days of scheduled play (Inclement weather, refund or rain check policies is determined by the golf course management on day of scheduled play.)
Groups Cancellations: 12 players or more may be non-refundable within 45 days of arrival or play. All group cancellations must confirm in writing with GolfPackagePros management staff prior to 45 days scheduled arrival or play.
All cancellations must be submitted in writing/emailed and approved by our staff prior to any cancellation window details above.
Please call MesquiteGolfCourses.com at 702-487-3139 and our staff will handle any required changes or cancellations to your reservation.
*** You will receive a confirmation email once your reservations have been booked in full. Final check in documents and check-in confirmation numbers are sent via email upon receipt of final payment.
*Some hotels may charge resort fees upon check in and are not included in package price. (See hotel details where applicable)
*Rental Cars – Base rate only included. (Taxes, Airport Fees, Licensing Fees, Concession Fees Due to Hertz at Time of Return)
*Some courses do not include range balls in their green fees, and may not be included in your package price.
Most of our reservations happen electronically, and most courses don’t use paper vouchers. However, we do recommend you print out your check in documents and bring them with you just so if there are any questions you have your documents, also keep a copy of the check in document email on your phone so you can show proof of payment if needed.